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KVKK

Call Center KVKK Clarification Text !

   As Hızlı Bilişim Technologies it is our priority to protect the personal data of our users. For this purpose, HBT A.Ş. as T.C. As a data controller, we would like to enlighten you within the scope of the relevant legislation, especially the Constitution and the International Conventions on human rights to which our country is a party, and the KVKK No. 6698.

    Your personal data is registered with the Adana Trade Directorate with the registration number 76658 as the data controller in our call center processes and the company headquarters is at Yurt Mah. 71363 sk. Önerge Apt. HBT A.Ş., located at the address of Site No: 7/A Çukurova/ADANA. It is processed in connection with our activities and service purposes within the scope of KVKK 6698 and European General Data Protection Regulation (GDPR) and in a measured manner.

1-Personal Data We Process

Name
Surname
Contact Information (Email address, phone number, mobile phone number, address)
T.C. Identification number

2-Purposes of Processing Your Personal Data

To be able to address the caller correctly,
Confirmation of the call and determination of the number of calls for statistical purposes,
Answering questions and requests in order to provide an effective customer service,
Customer complaint tracking,
Execution of customer relationship management processes,
Execution of activities in accordance with the legislation,
Execution of finance and accounting processes,
Execution of after-sales support services,
Making notifications to official institutions,
It is processed in a limited manner for the purposes of using it as evidence in disputes that may arise.

3-Collection Method and Legal Reasons of Your Personal Data

   Your personal data is collected by our company through automatic or non-automatic methods, physically and/or electronically, through our company's website, printed forms, call center, e-mail, sms, telephone, fax, complaint platforms and other methods that may be added to them in the future.

4-Transfer of Personal Data

   Within our company, your personal data can only be accessed by our employees who have limited access for the purposes listed, in order to fulfill their duties.

   Based on the legal reasons specified in Articles 8 and 9 of the KVKK, some of your personal data may be transferred to our domestic and foreign business partners, suppliers, authorized public institutions and organizations, our group companies, company representatives or proxies, legally authorized persons and anyone, within the scope of the above-mentioned purposes.

5-Your Rights Regarding Your Personal Data

In accordance with Article 11 of the KVKK, regarding your personal data, provided that you prove your identity;

To learn whether the company processes personal data about you, if so, to request information about it,
To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
You have the right to learn whether personal data is transferred domestically or abroad and to whom.
In addition, you have the right to request the company to correct your inaccurate and incomplete personal data and to inform the recipients whose data has been or may have been transferred.

   You can request the destruction (deletion, destruction or anonymization) of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK. At the same time, you can request that the third parties to whom the data has been or may be transferred be informed about your destruction request. However, by evaluating your destruction request, we will evaluate which method is appropriate according to the conditions of the concrete case. In this context, you can always request information from us about why we have chosen the destruction method we have chosen.

  If you suffer damage due to the unlawful processing of your personal data, you can request the removal of the damage.

   On your requests in your application you can send it to noreply@hizliteknoloji.com.tr your request will be concluded free of charge within thirty days at the latest, depending on its nature. However, if the transaction requires a separate cost for the company, the fee in the tariff determined in the Communiqué on the Procedures and Principles of Application to the Data Controller may be charged by the Personal Data Protection Board.

6-Your Rights Under the European General Data Protection Regulation (GDPR)

    Within the scope of the European Union harmonization project, you have the right to demand the following:

The right to be informed transparently about the use of your personal data,
When personal data is received by you; identification and contact details of the controller and, where appropriate, the controller's representative,        where appropriate, the processing of the contact details of the data protection officer as well as the intended purposes of the personal data processing       The right to be notified of the legal basis of its activities,
The right to be notified of the information specified in Article 14 of the GDPR, if the personal data is not obtained from the data owner,
In case of confirmation from the controller whether the personal data about you as the data owner is processed, and in case of processing,         the right to access personal data and request the following information,
Requesting the controller to delete personal data about you as the data subject without delay        right,
The right of the data subject to request restriction of processing from the controller,
A structured, commonly used and machine       the right to receive in a format readable by  
The right to forward this data to another controller without any interference from the controller to whom the personal data is provided,

   Regards,